Biovisuals - Privacy Policy

Privacy Policy Privacy Policy

Under the trade name Biovisuals (“Biovisuals,” “We,” “Us,” “Our Website,” etc.), acknowledges the importance of protecting your personal information. As an Indian-based company, we adhere to the privacy principles outlined in the Government of India ‘The Digital Personal Data Protection Bill’. This Privacy Policy reflects our strong commitment to privacy and security, outlining how Biovisuals collects information from all end users (“Users”) of its web services (the "Services"). It also expounds the purpose of collecting information, how it is utilized, and the choices Users have regarding their information.

Utilization of information gathered by Biovisuals

Introduction

Biovisuals gathers information from Users accessing various parts of our Services and the network of websites available through our Service using different methods. The primary purpose of utilizing this information is to deliver a personalized experience during your use of our Services. The data collected is not shared with third parties. Nevertheless, we may reveal collected personal information in specific cases, either with your prior permission or in exceptional circumstances, such as when we deem disclosure necessary by law or under the special circumstances described below.

Use of Google OAuth

Biovisuals uses Google OAuth to enable users to securely sign in to their accounts. When you log in using Google, we collect your name, email address, and profile information as provided by Google. This data is used solely for authentication purposes and to personalize your experience on our platform. We do not share this information with third parties unless explicitly required by law.

Your Rights with Google OAuth

You can revoke Biovisuals' access to your Google account at any time. To do this, visit your Google account's security settings and remove Biovisuals from the list of connected apps. If you have questions or need assistance, feel free to contact us at support@biovisuals.in.

Acceptance of Terms

Your consent to the collection and utilization of Personal Information by us, as outlined in this Privacy Policy, is implied upon using the company website (www.biovisuals.net, www.biovisuals.in) (referred to as the "Website") and/or the Services elaborated in our Terms of Service.

Registration

When signing up for our Services, users are prompted to furnish specific personal details, such as name, address, telephone number, email address, and billing information (like a credit/debit card number, Unified payment interface Identity (UPI id)). The personal information gathered during the registration process serves the following key purposes:

• Managing user accounts for security and billing purposes
• Initiating contact and/or correspondence
• Facilitating payment processing
• Enhancing user experience on the Services and the Website
• Ensuring compliance with legal and regulatory requirements
• Improving service delivery by understanding the necessary assets for development This information remains confidential and is not shared with third parties unless explicitly stated otherwise or under special circumstances. Biovisuals may also create non-identifying and aggregate profiles from the personal information provided during registration. No personally identifiable information is disclosed to the public. As elaborated below, this aggregate and non-identifying information may be utilized to further enhance our Services.

Disclosure of Personal Information

While Biovisuals typically refrains from using or disclosing users' personal information, such disclosure may transpire if explicitly instructed by users or if Biovisuals deems it reasonably necessary to comply with laws, regulations, legal requests, safeguard its interests, or enforce user policies.

Responses to Email Inquiries

When visitors or customers send email inquiries to Biovisuals, we utilize the provided return email address solely to respond to the received inquiry. This email address is not used for any other purpose, and Biovisuals refrains from sharing it with any third party.

Business and User surveys data

Periodically, we conduct business and user surveys, and we encourage users to participate in these surveys as they furnish valuable insights to enhance the quality and delivery of our services. The personal information and responses obtained are treated with utmost confidentiality, even in cases where a third party conducts the survey. Participation in our customer surveys is voluntary.
Information received from individuals responding to our Customer Surveys is aggregated to generate generalized responses to survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). This aggregate, non-personally identifying information is then used to improve service quality and develop new services and products. Occasionally, this aggregate information may be shared with third parties.

Cookies and its utilization by Biovisuals

A "cookie" refers to a small data file that can be stored on your hard drive upon visiting specific websites. Biovisuals may employ cookies to gather, store, and occasionally track information for statistical purposes aimed at enhancing the products and services we offer and managing our networks. For Members (individuals with an active account on Biovisuals web platform), we use a cookie to retain settings and provide customizable, personalized services. Importantly, these cookies do not grant third party access to any of your customer information. Non-affiliated partners or sponsors may utilize their own cookies, and we explicitly disclaim responsibility for information collected through them as we do not control their usage.

Additional data we collect

We also gather information of an anonymous nature, including Internet Protocol Address (IP Address), the domain used to access the Website, and the type and version of browser or operating system in use. Aggregate information, such as demographic statistics of our users (e.g., average age or geographical distribution of our users), visitor count, accessed pages, average time spent on this Website, and user-volunteered information considered non-personal, is also collected. Business contact information, such as the name, title, business address, or telephone number of a business or professional person or an employee of an organization, is not classified as Personal Information.
Non-Personal Information is collected or derived by us during the operation of the Website and the Services. For instance, our web servers may automatically collect Non-Personal Information provided through your browser or stored on a Cookie when you visit the Website. This information is essential for the operation of the Services, and while it is not shared with third parties, our policy does not impose restrictions on the use of Non-Personal Information.

Profile Updating

You can revise or rectify the personal information associated with your account by accessing your Dashboard or reaching out to Customer Support. If you seek the deletion of your personal information, kindly contact us. We aim to address requests within a reasonable timeframe. However, we retain and utilize your information as required to adhere to legal obligations, contractual statute of limitations, dispute resolution, and enforcement of agreements. It's important to note that, depending on the reasons mentioned above and the nature of your interactions, we may not be able to fulfill requests for the complete deletion of all your data.

How is your data shared

Service Providers: We enlist the assistance of third parties to oversee various aspects of our business operations, including the processing or handling of personal information. Personal information may be shared with these third parties to execute services on our behalf, such as fulfilling online orders, email distribution, processing non-cash payments, sending marketing communications, servicing products, maintaining your account, conducting research surveys, verifying and validating information provided by you, delivering products, third-party advertising, and providing customer support services. When engaging an external company, we employ contractual and other appropriate measures to ensure that your personal information is utilized in a manner consistent with this Privacy Policy. We do not share email addresses with third parties for the purpose of sending their own emails to you. Third parties only have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
Legal Disclosure: We may need to disclose your data when we believe it is required by law or to safeguard the rights and safety of you, us, or others. Information about you may be disclosed when mandated by law, subpoena, or other legal processes, or if we have a good faith belief that disclosure is reasonably necessary to

• Investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies
• Enforce our agreements with you
• Investigate and defend ourselves against any third-party claims or allegations
• protect the security or integrity of our Service.

We strive to notify customers about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order, or when the request is an emergency. While we may dispute such demands if we believe, in our discretion, that they are overbroad, vague, or lack proper authority, we do not commit to challenging every demand.
Data Controller: Unless explicitly stated otherwise, Biovisuals assumes the role of the controller for your personal data provided to, collected by, or processed in connection with our Services.
Outside Parties and SitesVia our platform, you may encounter third-party vendors and websites. Please note that the privacy policies of these third parties are beyond our control and may vary from ours. Any information you provide to a third party or any utilization of "cookie" technology by a third party will be subject to the privacy policy of the website operator you are visiting. If you have concerns about the privacy of the information you provide on another website, we suggest reaching out to that website directly for more details and reviewing its privacy policy.

Access and/or retrieve your data rights.

Feel free to reach out to Biovisuals to request a copy of your personal data, and you can specifically ask for it to be provided in a machine-readable form. At any time, you may also inquire about reviewing any information we have retained, understanding its usage, and identifying recipients of disclosure by contacting us.

Privacy Protection for Minors

Biovisuals does not intentionally target children or teenagers under the age of eighteen years old for collecting information online. We strongly recommend and encourage that children seek parental permission before disclosing personal information to Biovisuals or any other online entity.
Our website is not designed for use by individuals under the age of consent. If you are below the age of consent, please refrain from attempting to create an account or providing any information about yourself to us, including your name, address, telephone number, or email address. We do not knowingly collect personal information from individuals below the age of consent. If we become aware that we have unintentionally collected personal information from a child without parental consent verification, we will promptly delete that information. If you suspect that we may have information from or about a child below the age of consent, please contact us immediately.
Kindly be aware that any information you choose to disclose in public areas of our websites or on the Internet becomes public information. Exercise caution when deciding to share personal information in these public areas.

Our Dedication to Ensuring Data Security

The services and websites we sponsor, or host implement robust security measures to safeguard our systems and data against unauthorized disclosure, loss, misuse, and alteration of the information under
our control. Although we diligently strive to maintain the integrity and security of our network and systems, we acknowledge that our security measures may not guarantee immunity against illegal attempts by third-party "hackers" to obtain this information.
For inquiries regarding Biovisuals Privacy Policy, please direct your questions to the following:
Biovisuals Private Limited

Email: support@biovisuals.in
Last Update: August 2024